AI Phone System
Never miss a call. Never miss a customer.
An AI-powered business phone system for small and medium businesses. Every call is answered, every customer is heard: no missed leads, no missed customers, no tech headaches.
From $25/user/month
Friday, 6:42 pm. Three calls at once. Every one of them answered.
An award-winning platform
Seven industry honors, 2024 to 2025
The platform behind your calls keeps getting recognized, including Product of the Year for 2025, alongside company honors from Deloitte and Frost & Sullivan.
What it does
What that means day to day
An AI receptionist that answers 24/7
Every call is answered on the first ring, day or night. The AI greets callers, handles common questions, and routes the rest to the right person, so no lead ends up in voicemail.
Appointment booking without rigid scripts
Callers book, reschedule, and cancel in natural conversation. No phone trees, no press-one menus, no lost bookings.
Call recording with transcripts
Every conversation is recorded and transcribed. Search what was said, coach your team, and never lose a detail from a call.
Bilingual AI, local Orlando support
Your callers are served in English and Spanish. And when you need help, you reach our team in Orlando, not an overseas queue.
Everything inside, explained
Browse the Feature LibraryEvery feature has a plain-English page: what it does, how it works, and how businesses like yours use it.
AI Receptionist
Answers every call 24/7, handles common questions, and routes the rest to a person.
Auto Attendant
A menu that greets callers and sends them to the right team without a receptionist.
Call Routing Rules
Decide exactly where calls go: by team, time, caller, or situation.
Business Hours and Holiday Routing
Your phones follow your schedule, including holidays, without anyone flipping a switch.
Call Blocking and Spam Protection
Keep robocalls and known bad numbers away from your team.
Greetings, Music on Hold, and Hold Messages
Sound professional from hello to hold, with text-to-speech when you need a new message fast.
Call Queues
Callers wait in line fairly and reach the next available person instead of a busy signal.
Team Presence
See who is on a call, free, or away before you transfer.
Voicemail to Email
Voicemails land in your inbox so nothing sits unheard on a desk phone.
Conference Calling
Get everyone on the same call with a dedicated conference bridge.
Call Recording
Every conversation recorded and searchable, for coaching, disputes, and compliance.
Call Transcription and Sentiment Analysis
AI turns calls into text and flags how customers actually felt.
Call Analytics and Reports
Call history, queue statistics, and scheduled reports that show how your phones perform.
Business SMS and Texting
Send and receive texts from your business number, not a personal cell.
Video Meetings
Meet face to face from the same system that runs your phones.
Internet Fax
Send and receive faxes without a fax machine or a phone line.
Multi-Location Management
Run every location and department from one system with local behavior per site.
Number Porting
Keep the number your customers already know; we handle the move.
Desk Phones and Devices
Plug-and-play desk phones included with your plan, provisioned before they arrive.
Mobile and Web Apps
Your business line on your laptop and phone, anywhere you work.
CRM and Business Integrations
80+ integrations connect calls to the tools you already run your business on.
“Since switching to Voxtell, we've saved over $70,000.”
IT Manager, Magic Development
Phones and headsets
Real phones, ready to go
A basic desk phone is included with your plan. Every device arrives preconfigured for your system, and you can upgrade whenever you want.
See Voxtell AI Phone System in action
Book a demo and we will walk through it with your team, or call and talk to a person in Orlando.