For developers
Build on Voxtell
Everything the platform does is reachable over a REST API: users, numbers, queues, call history, transcriptions, and the events that tie them together. If you can curl, you can build on it.
What the API covers
Full referenceUsers and devices
Create users, provision desk phones by MAC address, and manage device profiles and phone templates programmatically.
Phone numbers
List, add, and route numbers: point them at queues, users, or offnet destinations, and manage inventory across domains.
Call center
Manage queues and agents, log agents in and out, watch queued calls, and pull queue statistics.
Call history and traces
Query CDRs, schedule recurring exports, and pull cradle-to-grave traces when you need the full story of a call.
Transcriptions and sentiment
Fetch call transcriptions and sentiment so your systems can react to what customers actually said.
Media and voicemail
Manage greetings, music on hold, and voicemail, including moving and forwarding messages between users.
Auth that fits how you ship
OAuth 2.0
Standard authorization-code flow for apps acting on behalf of users, with refresh tokens.
API keys
Machine-to-machine credentials you create, scope, and revoke: right for servers and scheduled jobs.
JWT
Token auth with MFA flows and delegated access when one system needs to act for another user.
Webhooks, not polling
Event subscriptions push platform events to your endpoint as they happen, account-wide or per domain. Create a subscription, receive the events you care about, and react in real time instead of polling for changes.
It is the same event stream our own AI features listen to. Whatever you are wiring up, a CRM sync, a dashboard, an alert bot, the events are there.
Building something for your business?
Start in the docs, and when you want a human, our team in Orlando actually picks up.