Legal
The documents that govern how Voxtell works with you, written to be read. Questions about any of them? Call us; a person in Orlando answers.
Terms of Service
The terms and conditions that govern Voxtell service, covering billing, devices, 911 dialing, warranties, liability limits, and binding arbitration.
Privacy Policy
How Voxtell collects, uses, discloses, and protects customer and user information, including CPNI, cookies, advertising choices, and privacy controls.
Acceptable Use Policy
Voxtell's Acceptable Use Policy covering permitted use of voice services, prohibited call activity, monitoring, and grounds for service termination.
E911 Policy
How Voxtell 911 and E911 service works, its limitations, Registered Address requirements, and liability disclaimers for emergency calling.
Cancellation Policy
How to cancel Voxtell service, including the 30 day money back guarantee, equipment returns, minimum commitment contracts, porting, and notice periods.
Taxes and Fees
Explains the taxes, surcharges, and regulatory fees that appear on Voxtell billing statements, including the Federal USF, E911 fee, and state taxes.
Need a signed copy or have a compliance question? Email hello@voxtell.com.