Comparing providers
The other guys sell tiers. We sell a phone system.
If you are comparing business phone providers, most quotes will be a ladder of plans with the good features up top. Ours is one flat plan with everything in it, set up with you by a team in Orlando.
5.0 on Google, 144 reviews · Orlando, Florida · since 2014
The big telecom playbook, side by side
| The big phone companies | Voxtell | |
|---|---|---|
| Pricing | Tiered plans; the features you actually want sit in the higher tiers | One flat plan: $25 per user per month billed annually, $32 monthly, everything included |
| AI answering | Typically a paid add-on, priced per seat or per minute | AI Receptionist included, with 100 minutes per account each month, then $0.35 per minute |
| Setup | A welcome email and a knowledge base; configuration is on you | White glove: our team configures numbers, call flows, and devices with you |
| Support | Ticket queues and chatbots, escalation takes days | A person in Orlando answers, the same team that set you up |
| Who you are to them | One account among millions | A Florida business we can name, since 2014 |
| Devices | Bring your own, or buy at list price | A basic desk phone included per user; upgrades arrive preconfigured from our store |
The left column describes how large providers typically package business phone service; check any quote you receive against it.
Switching is easier than staying annoyed
Your number comes with you
We port your existing numbers at no cost and manage the entire process with your current provider. No missed calls during the switch.
Learn moreYour phones might too
We support all major desk phone brands. If your current hardware is good, we reconfigure it; if not, a basic phone per user is included.
Learn moreYour call flows, rebuilt with you
Tell us how calls should move through your business and our team builds it: menus, queues, hours, voicemail, and the AI Receptionist in front.
Learn moreFair questions before you switch
Bring your current bill to the demo
We will map every feature you use today to the flat plan, line by line, and show you the AI Receptionist answering on top.