Greetings and music on hold

Use greetings to enhance your brand and company's image and keep callers entertained and informed with music and messages while they're on hold.

Never miss a call with an extended phone menu and advanced call routing rules. Easily make changes on the go with a visual editor.

Have a sales or support team? Set rules to greet and route callers to members of a specific team and ensure every call is appropriately managed.

Whisper, monitor, barge, or takeover customer calls to train team members and ensure superior customer satisfaction.