Are you and your Central Florida-based company looking into a business phone system for the very first time? If so, then you need to look into an Orlando business phone service, not an international one.
There are many advantages to going local for your business phone needs rather than going with the big name brands. They offer you the opportunity to grow a business relationship.
There are several reasons why you should consider an Orlando-based business phone service for your company today.
1. Customer Service
If you've ever worked with a national chain for your business, then you know exactly how much of a pain it can be to deal with their customer service team.
First, you have to dial a general number that will contact you with a service representative elsewhere in the world. Then you have to schedule an appointment with their local team (which they'll probably redirect you to). It's a hassle, and you end up wasting time trying to connect to someone while your problem goes unsolved.
If you and your business have any issues or questions about your phone service, you need them answered right away. By joining forces with an Orlando business phone service, you'll have constant access to the best service around.
Most issues can be solved remotely, but if further assistance is required, they can drive to your office as soon as they can to fix the problem.
2. Scalability
Your small business is going places. Five years from now, it's going to look completely different than the company you know and love today.
You'll experience more growth, which means more employees (both in-office and remote workers). More employees mean a need for more communication.
If you stick with national phone service, you'll be paying out the wazoo for your company's growth. You might also be at their mercy for when to set up accounts for your new employees.
By using a local Orlando business phone service, you can add new users, build new teams, or remove users that have left the company within only a few minutes.
Better yet, have a VoIP Orlando service can give you flexibility with your staff. They can input your communications platform on any device that they so choose. All your remote workers will have access to the same easy to use platform no matter where they are.
3. Increases Productivity
Plain and simple, having an old phone system can be a detriment to your staff's workflow throughout each business day.
Take a salesman or saleswoman, for example. They use their work computer to access your company's CRM software and comb through their leads. Then, they have to type the number into the phone and hang up before typing notes into their lead's account.
That kind of back and forth between phone and computer can lead your workers exhausted. It will result in fewer calls made throughout the day.
Meanwhile, with a VoIP in place, your workers can make that call from their computers. It is as easy as clicking the number under their prospect's CRM account. They can call the customer and work on other projects while keeping their eyes on one screen.
4. Connection for Clients and Coworkers
There are two challenges that the modern small business faces: building connection with its clientele and building connections between its coworkers.
Whether you realize it or not, the business phone service that you have plays a pivotal role in that.
Having the right one in place will allow your entire staff to use voice calling, video calls, and texting to connect and their clients. This can increase the number of touchpoints that your workers have daily.
Generally, national chains will make you pay for each of these services. Some don't even offer them all.
By connecting with a trusted business phone service in Orlando, you can customize your communication system to your needs. All of the features can be used on almost any device that your employees prefer.
This can help your small business with team calls, face to face client meetings, and even fun things like virtual happy hours. The service is easy to use and can be installed from anywhere that your employees might be.
5. Save on Costs
Say no more, right? Not only can you get access to a combination of text, video, and voice calling software, but it can help you save money as well.
If you set yourself up with a traditional business phone system, then you'll be paying for several different aspects. First, you'll be paying for the business phone hardware, which can add up quickly with even the smallest of staff.
Next, you'll have to monitor and maintain both a data network and a voice network on separate accounts.
With a cloud-based business phone service in Orlando, you can combine all of those network needs. You choose the features that you want in your company's plan. Better yet, you can add and remove features whenever you need to get a better ROI.
Find an Orlando Business Phone Service For Your Needs
Now that you've seen several key benefits of choosing an Orlando business phone service over a national chain or traditional phone service, it's time to set up your company for success.
Be sure to read this article for several tips on how to choose the right VoIP provider for your business.
For more inquiries, please be sure to reach out via our contact us page and we will be happy to assist you further.
