Learn how Voice over Internet Protocol works and how it can help your business grow
VoIP (Voice over Internet Protocol) is revolutionizing the way businesses communicate internally and with their customers. Instead of a conventional or analog phone system, VoIP works by converting analog voice calls into packets of data. These packets are transmitted like any other type of data, such as email, over the internet. Simply put, VoIP uses the internet to make phone calls. So what is the advantage to using this technology for your business?
It grows with you
With a VoIP phone system for your business, your communication solution can grow as your company does. Even if your business is small, a VoIP system will help you sound professional with personal greetings and custom switchboard solutions. Furthermore, because it uses your existing internet network, upgrading your virtual phone system doesn’t mean an expensive rewiring. It’s simple to add extra users and features instantly, with no new hardware to configure and no interruption to your service.
More than just a phone
VoIP phones are simple to use, with all of the features you can find on an analog business handset, plus many more. A good VoIP business phone system will offer an array of valuable features to keep you connected with customers and colleagues. Essential features for business include Auto Attendant, Voicemail to Email and International Numbers. Your system may also offer integration with other business software such as Salesforce, Zendesk and Oracle.
With advances in telecom technology, VoIP systems are an extremely robust solution for your business phones. With a reliable VoIP system in place, you don’t need to worry about dropped calls or even missing calls because of issues with your phone line. VoIP systems utilize your internet connection, so you also don’t need to worry about whether the system will fail unexpectedly or cause interruptions in your daily workflows.
You can work from anywhere
With a VoIP system, all you need is an internet connection to remain in contact with your colleagues and customers. Most VoIP phone systems utilize a web-based portal, meaning it is easy to stay connected no matter where you are. Some phone solutions also a dedicated mobile app, to make things even easier for you.
A VoIP phone system will give you savings by cutting your business phone bill expenses. Instead of needing to work with multiple service providers for your office, mobile and data services, all of these can be handled by your VoIP system using your internet connection. VoIP also makes calling internationally much cheaper, if this is something important for your business.
At Voxtell, we’ve helped thousands of clients with their business communications. We take the time to understand your needs and will recommend the ideal phone system to fit your business. Our VoIP business solution is packed with features and will integrate seamlessly with the other software you already use. All of our products come with easy to understand features and 24/7 technical support should you ever need it. Contact us today to find the perfect phone solution for your business.