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FAQ

FAQ2018-02-08T20:06:09+00:00

All of Your Questions Answered

Learn more by clicking on the questions listed below.
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Can I use my current phone with Voxtell?2017-11-12T22:17:43+00:00

Yes! If you already have a VoIP-enabled device, we can set our service up on there. If you have only analog devices, you will need to upgrade. Don’t worry, the cost of all the devices you need is included in your plan pricing.

What is VoIP?2017-11-12T22:13:40+00:00

VoIP (Voice over Internet Protocol) uses your internet connection to make and receive phone calls, rather than using a standard analog phone line. It works by converting your phone calls into data that can quickly be passed through your high-speed internet.

Why is VoIP a good choice for my business?2017-11-12T22:15:07+00:00

VoIP is very reliable, and opens up a world of communication options. Using our system, you can receive up to six simultaneous phone calls to one device — with a standard analog phone line you are limited to one call per line. You can read more about the many features of our phone solutions here

What are the bandwidth requirements to use a Voxtell phone solution?2017-11-12T22:15:44+00:00

Around 80-100Kbps is the minimum Internet connection speed needed to have a quality phone call using VoIP. To check your connection speed, visit SpeedTest.net.

Can I keep my existing phone numbers?2017-11-12T22:16:14+00:00

Yes! No matter which plan you choose, you will be able to keep your phone numbers.

Can I pick my own phone numbers?2017-11-12T22:17:08+00:00

Yes! You are free to choose your own new phone numbers. Keep in mind that there may be limited availability of certain area codes and telephone numbers.